Send a parcel
anywhere in Rwanda.
Buses, riders, and mobile money in one system. From Kigali to any village. From any phone.
Four steps. One parcel.
Every FLOOW parcel travels the same clear path. You pick the exact destination. Riders and buses do the rest. The receiver confirms with a code.
Pick the village
Choose the exact destination, down to the mudugudu. Every village in Rwanda is on the map.
Rider collects
A trusted local rider picks up the parcel from you within the hour.
Bus carries it
An intercity bus moves the parcel across the country on scheduled routes.
Delivered
A local agent or rider brings it close to home. The receiver confirms with an SMS code.
Any phone works.
Dial a short code on any phone with no internet, or open the FLOOW app. Both talk to the same system. Same tracking. Same delivery.
Works on any feature phone. No smartphone, no data, no app.
- Menu in English, Kinyarwanda, French
- Pick sender, receiver, and destination
- Get a price and pickup code by SMS
Track live. Save addresses. Pay in one tap.
On iOS and Android. For senders who want the map view and history.
- Live tracking with map view
- Saved addresses and receivers
- One-tap mobile money payment
Built on trust and reach.
The things that matter most when you hand a parcel to a stranger. All four, together.
Live tracking
Follow every leg from pickup to hand over.
Money held safely
Mobile money is held in escrow. Released only when the receiver confirms.
Close to home
Every village is addressable. Not just cities.
Nationwide reach
Live in every district. Every corner of Rwanda.
The whole country.
Not just the cities.
FLOOW's address book covers all 5 provinces, 30 districts, 416 sectors, 2,149 cells, and 14,837 villages. Every one, reachable.
Fair, distance based pricing.
You see the price before you send.
No hidden fees. No surprises. Pay only when the parcel is on its way.
Ready to send?
Dial *000#.
Or call us. A real person picks up. Your parcel moves today.